When you use Ivanti for service management, ITSM and ITAM work hand-in-glove. Your IT team gains greater insight and is better positioned to implement more proactive practices that boost service levels and efficiency at lower cost. The activities and processes below become more automated, efficient and responsive — with fewer things “falling through the cracks.”
- Empowering Users with Self-Service
- Faster, Better Incident Resolution
- Tackling Problem Assets with Proactive Management
- Effective Change Management
- Complete Lifecycle Visibility
We’ve prepared a toolkit of information to explain what the benefits of ITSM and ITAM integrated together can mean for your organisation. Don’t let separate teams, tools and objectives limit information and data sharing and isolate your ITSM and ITAM from one another.